Effective date: 28 August 2026

1. Introduction and company information

This Privacy Policy explains how Northstar Content Studio Ltd (“we”, “us”, or “our”) collects, uses, stores, shares, and protects personal data when you interact with us, use our services, visit our website, communicate with us, or otherwise engage with our content-production business.

Northstar Content Studio Ltd is the data controller responsible for the processing of personal data described in this Privacy Policy.

Company details:

We provide content-production services, which may include strategy, writing, design, video, photography, editing, post-production, project management, client communications, and related creative and administrative services.

2. Data collection and processing

We may collect and process the following categories of personal data, depending on your relationship with us and how you interact with us:

We may collect personal data directly from you, from your organisation, from our website or analytics tools, from email and communication platforms, from publicly available sources, or from third parties such as suppliers, partners, and professional advisers.

We only process personal data where necessary and appropriate for legitimate business purposes, to provide our services, to manage client relationships, to meet legal obligations, and to operate our business effectively.

3. Purpose of data processing

We process personal data for the following purposes:

4. Legal basis for processing

Where applicable privacy law requires a lawful basis, we rely on one or more of the following grounds:

For any processing of special category data or other sensitive information, we will only process such data where permitted by law and subject to additional safeguards and a valid legal condition.

5. Data sharing and third parties

We may share personal data with the following categories of recipients where necessary for the purposes described in this Privacy Policy:

We require third parties to handle personal data securely and in accordance with applicable legal requirements. Where third parties act as data processors on our behalf, they are expected to process personal data only under our instructions and for specified purposes.

6. Data transfer to third countries

Depending on the location of our service providers, collaborators, or storage systems, personal data may be transferred to and processed in countries outside the United Kingdom and, where applicable, outside the European Economic Area.

Where such transfers occur, we take appropriate safeguards to protect personal data in accordance with applicable law. These safeguards may include:

Where required, we will provide additional information about relevant transfer mechanisms upon request.

7. Storage duration

We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, tax, contractual, and reporting obligations.

Retention periods vary depending on the nature of the data and the purpose of processing. In general:

When personal data is no longer required, we will delete it or anonymise it securely where feasible.

8. User rights

Subject to applicable law, you may have the following rights in relation to your personal data:

You may also have rights regarding automated decision-making, although we do not عادة rely on fully automated decisions that produce legal or similarly significant effects without human involvement.

To exercise any rights, please contact us using the details provided below. We may need to verify your identity before responding. We will respond within the timeframe required by applicable law.

9. Withdrawal of consent

Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.

Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal, nor will it affect processing based on other legal grounds where applicable.

You can withdraw consent by contacting us at [email protected] or by using any unsubscribe or preference-management option provided in our communications, where available.

10. Right to complain

If you have concerns about how we handle personal data, we encourage you to contact us first so that we can try to resolve the issue directly.

You may also have the right to lodge a complaint with a data protection supervisory authority, particularly in the jurisdiction where you live, work, or where an alleged infringement occurred. In the United Kingdom, the relevant authority is the Information Commissioner’s Office (ICO).

We would appreciate the chance to address your concerns before you contact a supervisory authority, but you are not required to do so.

11. Data security

We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures may include access controls, password protection, encryption where appropriate, role-based permissions, secure storage, staff confidentiality obligations, and regular review of our internal procedures.

Although we take reasonable steps to safeguard personal data, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we work to reduce risks and respond promptly to any suspected incident.

12. Contact information

If you have questions, requests, or concerns about this Privacy Policy or about how Northstar Content Studio Ltd processes personal data, please contact us using the details below:

13. Changes to privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs.

When we make material changes, we will take reasonable steps to notify you, such as by posting the updated policy on our website, updating the effective date, or providing notice by email where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how Northstar Content Studio Ltd processes personal data.

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